Magic to Do is one of Princess Cruises' signature onboard entertainment experiences — a full-scale Broadway-style musical production performed at sea, exclusively available to Princess guests. VID produced the brand video that captures the scale, the artistry, and the emotional experience of the production in a format that communicates the quality of the onboard entertainment program to prospective guests evaluating a Princess cruise before they book.

The production challenge was specific. A live theatrical performance is one of the most difficult experiences to communicate through video — because the thing that makes it extraordinary is the experience of being in the room, and the job of the video is to make the viewer feel enough of that experience to want to book. Stock footage and highlight reels communicate that a production exists. A professionally directed brand video communicates what it feels like to be there — the scale of the staging, the quality of the performances, the emotional arc of the show, and the specific sense of luxury that comes from watching a Broadway-caliber production while at sea.

VID approached this production with a specific creative and strategic brief: produce a video that makes the prospective guest feel the experience of Magic to Do before they have decided whether to book the cruise that includes it — and that communicates the production quality clearly enough that the entertainment program becomes a genuine decision driver in the itinerary selection process.

The Strategic Role of This Asset

A brand video for an entertainment experience at this production level is not a marketing piece in the conventional sense. It is a pipeline asset — a piece of content that works at every stage of the buyer journey from first awareness through committed booking decision, in every distribution context from paid social to the cruise line's own sales team.

At the awareness stage, the Magic to Do brand video reaches prospective guests in paid social and organic distribution — communicating the quality of Princess Cruises' entertainment program to an audience that may be evaluating Princess alongside other cruise lines or alongside non-cruise vacation alternatives. The production quality of the video communicates the production quality of the show — which means every viewer who encounters the video is receiving an accurate impression of the entertainment standard they would experience as a guest.

At the consideration stage, the video lives on the Princess Cruises website and on the Magic to Do show page — serving the prospective guest who has already decided they are interested in a Princess cruise and is evaluating the specific experiences available on the itineraries they are considering. A video that communicates the scale and quality of the onboard entertainment program is a conversion asset at this stage — because it transforms a line item on an itinerary page into an experience the guest can feel before they book.

At the decision stage, the video is deployed by Princess Cruises travel advisors and sales team as a sales enablement asset — shared with prospective guests at the moment in the booking conversation when the entertainment program is a relevant decision factor. A professional video in this context does work that no verbal description of the show can replicate — it shows the prospective guest exactly what they are considering, at the quality level they would experience, before they commit.

Why Brand Video Works for Entertainment and Hospitality

The entertainment and hospitality category is one of the highest-stakes video production contexts in any industry — because the product being sold is an experience, and the gap between communicating that experience compellingly and failing to communicate it at all is determined entirely by the quality of the video production that represents it.

A guest who books a cruise based on a poorly produced video of the onboard entertainment arrives with expectations that the reality may or may not meet — because the production quality of the video was not an accurate representation of the production quality of the show. A guest who books based on a professionally produced video that accurately represents the entertainment experience arrives with calibrated expectations that the reality is designed to exceed — which is the specific emotional dynamic that produces the repeat booking behavior that makes cruise guests so valuable over a lifetime.

For Princess Cruises, the Magic to Do brand video is not just a marketing asset for this specific show. It is a demonstration of the entertainment standard the brand maintains across its fleet — communicating to every prospective guest who encounters it that the onboard experience is produced at a level that justifies the investment the cruise requires.

The Results

The Magic to Do brand video serves as a primary entertainment experience asset across Princess Cruises' digital marketing, onboard promotion, and travel advisor sales enablement programs — communicating the quality and the scale of the onboard entertainment offering to prospective guests at every stage of the booking decision process.

Produce a Brand Video That Does This for Your Business

A professionally produced brand video at this level is a compounding pipeline asset — one that runs on the website to convert cold visitors, in paid social to build qualified awareness, and in sales conversations to establish the brand authority that makes every new client relationship easier to begin.

VID produces brand video for companies and organizations whose product, service, or experience is genuinely differentiated — and whose current video content does not communicate that differentiation at the level the audience evaluating it deserves to see.

“The team is a self-starter and understands both the creative and business side of video production. Their intangibles make them an asset to any project with a whatever it takes mentality”

Scott Martin
Travel and Hospitality
Dallin Nead black shirt

Timi A.

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