Type of website: Blog and Service Platform
Effective date: April 7, 2026
vid.co (the "Site") is owned and operated by Content Supply LLC.
Content Supply LLC is the data controller and can be contacted at support@contentsupply.com.
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
Consent
By using our Site, users agree that they consent to the conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. You can withdraw your consent by contacting the Data Protection Officer at support@vid.co.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
Users have provided their consent to the processing of their data for one or more specific purposes.
Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract, we will receive written consent before proceeding.
Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the personal data necessary for us to perform a legal obligation, we will securely request the required information from each user with written consent.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected in a Non-Automatic Way
We may collect the following data when you perform certain functions on our Site:
This data may be collected using the following methods: creating an account, email newsletter sign-ups, resource and guide opt-ins, and service enquiry or application forms.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect when the user performs certain functions may be used for the following purposes: communication, service delivery, client onboarding, and customer retention.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose for which the data was collected has been achieved. You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements, and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Your Rights as a User
Under the GDPR, you have the following rights:
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact our Data Protection Officer at support@vid.co.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our Data Protection Officer at support@vid.co.
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third-party websites and therefore do not respond to browser-initiated DNT signals.
How to Opt-Out of Data Collection, Use, or Disclosure
In addition to the methods described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods:
You can opt-out of the use of your personal data for marketing emails by clicking "unsubscribe" at the bottom of any marketing email, updating your email preferences under your account settings, or accessing your account at app.vid.co and deleting your account.
Cookie Policy
A cookie is a small file stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies — Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits.
Analytical cookies — Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, and so on.
Targeting cookies — Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you.
Third-party cookies — Third-party cookies are created by a website other than ours. We may use third-party cookies for the following purpose: to monitor user preferences and tailor content and advertisements around their interests.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner, you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority, including the Information Commissioner's Office in the UK or the Data Protection Commission in Ireland.
Contact Information
If you have any questions, concerns, or complaints, you can contact our Data Protection Officer at: support@contentsupply.com
VID is operated by Content Supply LLC.
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